Frequently asked questions
Do you offer Cash on Delivery?
Yes. You can pay in cash when your order reaches your door.
Is it cheaper to pay online?
Yes, prepaid orders get at checkout on the payment screen. Paying online also means no additional confirmation and your order goes into production straight away.
Is my payment secure?
Completely. All payments are processed through Razorpay, one of India's most trusted payment gateways. Your card and UPI details never touch our servers.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How do I track my order?
You'll get a tracking link over email/SMS the moment your order ships. Any trouble, just write to us in our contact us section and we respond quick.
These are oversized, should I size up or down?
Order your usual size. The oversized cut is already built into the pattern sizing up will be better. If you want an extra-roomy drape, go even one more size up.
Who is Zivvi?
An Indian streetwear label built on one idea: what you wear should say something. We design in limited runs, print in India, and skip the trends everyone else is chasing.
How do I reach you?
Visit Contact us page and use the mediums given, we usually reply within few hours.